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Robtaube1903's profile

Contributor

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1 Message

Monday, May 26th, 2014 4:24 PM

3GS won't connect to iPad via personal hotspot!

3GS won't connect to iPad via personal hotspot! I use this all the time and it just stopped working yesterday , I have turned off/on both devices several times, tried turnin off/on personal hotspot and Bluetooth, but no luck. It connects for a minute then disconnects. Tethering works on my computer but not the iPad . Help?
ms_unicorn

Former Employee

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4.9K Messages

9 years ago

Hello, Robtaube1903!

 

Thanks for posting. I'm sorry to hear your phone isn't connecting to your iPad's hotspot. Have you checked to make sure that the software is up to date on both devices? You can also try performing a soft reset by holding down the home button and the power button simultaneously until you see the screen powers off and you see the silver apple logo appear.

 

If you're still having difficulty after some basic troubleshooting, please click here to send us a private message. In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screenn.

 

In the meantime, feel free to message me with any other questions or concerns!

 

-Mariana

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