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lhohle1929's profile

1 Message

Thursday, August 24th, 2023 8:10 PM

Unable to connect ATT Phone Advanced to Google Fiber Network

I am attempting to connect ATT Phone Advanced to a Google Fiber network, but unable to receive or initiate calls.  ATT Phone Advanced tech support says without explanation that this is a Google Fiber issue.  If I unplug the cable between the Phone Advanced system and the Google Fiber router,  Phone Advanced properly switches to the cell phone network and I can receive and initiate calls. Any suggestions?



18.7K Messages

3 months ago

I know this topic is old, but I'm just learning the AT&T Phone-Advanced product. My opinion on the OP's topic is your using a proprietary AT&T product on another's network. So, it's seeing a broadband single, but since it's not going to an AT&T service it's not hitting the soft switch for the phone service. When you unplug it, it loses the broadband signal and switches to the wireless phone service as designed. I see nothing in the manual that claims it will work on any network. 


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