Tutor
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3 Messages
Visual Voicemail Availability for Samsung S9+
Hi - just bought an unlocked S9+. It's all set up with everything working except voicemail. The Visual Voicemail app "is not compatible with this device."
When will visual voicemail be available for the S9+
Accepted Solution
Official Solution
GLIMMERMAN76
ACE - Expert
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23.6K Messages
5 years ago
Do you have a unlocked s9 or att s9? The voicemail button is in the dialer now there is no separate app for the att version.
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sbm1236
Tutor
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3 Messages
5 years ago
It's an unlocked s9+ and the button/icon is not in the dialer. Thanks!
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SyberJT
Teacher
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18 Messages
5 years ago
I just got an Unlocked S9+ and I'm finding a similar issue. After a little bit of research, I have found that the unlocked S9/S9+ firmware lacks support for AT&T wifi calling, HD voice, and AT&T visual voicemail at this time. However there is a workaround that I've found to get at least Visual Voicemail working. You can sideload the AT&T Visual Voicemail APK file and it will works. Just be sure that you get the APK from a reputable site.
I would prefer to use the Visual Voicemail app from the Play Store but it says it's not compatible for my device. Hopefully AT&T can update the app to allow for this. The proper fix would be to add in these features to the official unlocked firmware but don't hold your breath. =(
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yiantony
Tutor
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6 Messages
5 years ago
I suggest you search the APK online and install it directly. It's hardly a compatibility issue but rather an ATT too lazy updating support devices issue.
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SyberJT
Teacher
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18 Messages
5 years ago
Already done and it appears to be working for the meantime. I have been reading where, although very preliminary at this time, it's possible to load the carrier branded firmware unto the unlocked model and the other way around. I did this with my S5 and S7 and it worked all right but it's a last resort advanced option which is not for the faint of heart.
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Jalisa07
Tutor
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2 Messages
5 years ago
This isnt visual voicemail. Visual voicemail is when the system transcribes the message into readable text. Does Att have that. I left Sprint for Att and the only plus is being on my phone and being able to surf other than that I was better off on Sprint. 😑
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formerlyknownas
ACE - Sage
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105.7K Messages
5 years ago
Yes, it is. Transcription is also available in settings, but I find the transcripts poor.
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Jalisa07
Tutor
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2 Messages
5 years ago
Where?
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jah.hasangjekaj
Contributor
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1 Message
4 years ago
where can I get the APK, can you provide a link or instructions how to get it
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