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Grangi's profile



6 Messages

Monday, June 10th, 2019 9:41 PM

Updates for Huawei Ascend XT2

My Huawei Ascend XT2 will not update itself or many of my apps; won't open GOOGLE Play, and just doesn't operate as smoothly as it did prior to the Huawei "block out" or whatever the issue with China is known as. 

Anyone know how to remedy this?


Accepted Solution

Official Solution


Community Support


214.9K Messages

4 years ago

Greetings @Grangi!


Allow us to look into that for you. Try resolving your experience by performing an alternate device reset


We hope this info helps.


Lar, AT&T Community Specialist

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