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The Samsung Galaxy S23
scypth's profile

1 Message

Saturday, September 30th, 2023 5:04 AM

Unlock approved but it says unlock not sent

Hi, I've tried unlocking my Pixel 7 from AT&T it got approved, the problem is the email says unlock not sent.

Use these instructions and this code from your device's manufacturer to unlock your device.


Your unlock code: UNLOCK_NOT_SENT


Your unlock instructions: ${masterData.unlockInstruction}

Accepted Solution

ACE - Sage


113.3K Messages

2 months ago

The pixel is an odd duck It does not require an unlock code.

But there should have been instructions on how to unlock the phone.

Follow the directions below exactly!

Community Support


225.1K Messages

2 months ago

Hello @scypth, thank you for reaching out to AT&T Community Forums. We're here to address your concern. We know that this is something important to you.


Thank you for your response @formerlyknownas. We suggest you to please follow the steps provided by @formerlyknownas. And let us know if those steps help you to unlock your device.


Meanwhile, you can also check the status of your unlock device by clicking on the link

Let me know if you have any more questions.


Thank you,

Mike, AT&T Community Specialist

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