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JavonZimmerman's profile

New Member


1 Message

Thu, Nov 24, 2022 2:21 PM

Software update issues

Can not update, says connection is interuped, I only have android 12


Community Support


203.9K Messages

9 days ago

We'll be happy to assist with your software update, @JavonZimmerman.


This particular error often occurs when you attempt to update your device software over a data connection. You'll also want to make sure that your device is on our network, fully charged or close to it, and has sufficient storage space, among other requirements


Please let us know if you have any additional questions. If so, we'll be happy to assist.


Darais, AT&T Community Specialist

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