Allow us to lend a helping hand. Visit our support article on Software updates for the Samsung Galaxy S8. The article will walk you how to download the update and will even provide troubleshooting help if the download does not work.
If that does not help, we recommend contacting Samsung Support for additional advice. Thanks for reaching out to us.
@hitchedupkid If the recommended solution did not work, then I suggest you take your phone to Samsung Repair, located inside participating uBreakiFix stores and ask them to apply the update for you. Make sure you backup your device before taking it in.
Accepted Solution
Official Solution
ATTHelp
Community Support
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225K Messages
5 years ago
Good morning @hitchedupkid,
Allow us to lend a helping hand. Visit our support article on Software updates for the Samsung Galaxy S8. The article will walk you how to download the update and will even provide troubleshooting help if the download does not work.
If that does not help, we recommend contacting Samsung Support for additional advice. Thanks for reaching out to us.
Makaela, AT&T Community Specialist.
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hitchedupkid
Contributor
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3 Messages
4 years ago
That didn't help.
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hitchedupkid
Contributor
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3 Messages
4 years ago
That didn't help
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Lilybell2
ACE - Professor
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2.1K Messages
4 years ago
@hitchedupkid If the recommended solution did not work, then I suggest you take your phone to Samsung Repair, located inside participating uBreakiFix stores and ask them to apply the update for you. Make sure you backup your device before taking it in.
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