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silvrlibrarian's profile

New Member

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3 Messages

Sat, Jun 4, 2022 9:37 PM

Option to select network mode not available

I have an LG Phoenix 4, unlocked, and am using SpeedTalk for my carrier.  SpeedTalk tells me that to resolve an issue with cell service intermittently failing until I restart, I need to switch my network mode from LTE to 3G/4G.  However, no network mode option is available under the Mobile Networks option.  What might I need to do to access the option to configure the network mode?

GLIMMERMAN76

ACE - Expert

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23.4K Messages

4 m مضت

Att disables that in it's android devices.

ACE - Sage

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100.1K Messages

4 m مضت

Speed talk uses T-Mobile, Verizon network, and both are actively shutting off its 3g network. Even if you could switch, it would be to 'no service' 

New Member

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3 Messages

4 m مضت

@GLIMMERMAN76: Thanks for such a speedy response!  So, even though the LG Phoenix 4 is apparently an AT&T phone (https://www.phonearena.com/phones/LG-Phoenix-4_id11052) that is 3G/4G capable (https://droidchart.com/en/lg/lg-phoenix-4-lm-x210apm-5237), AT&T disables the option to select the network mode?  How does one access 3G/4G, then?  Does AT&T presume that they will always auto-negotiate this?

@formerlyknownas:  Thanks for your speedy answer, too!  That's good to know about 3G and SpeedTalk!  So if I can find a way to choose the network mode, I'll choose 4G if it is an option. Also, I'll send a note to SpeedTalk about this limitation conflicting with their recommended solution.

ATTHelp

Community Support

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200.1K Messages

4 m مضت

Let's discuss the network settings available on your LG Phoenix 4, !

 

In addition to our ACE response, selecting your preferred network mode isn't available on the LG Phoenix 4 (LM-X210). Typically, your phone will set to the best coverage compatible with your phone when in a covered area.

 

You can view our list of supported devices to confirm if the model number for your LG Phoenix 4 is compatible with AT&T's network. You can also learn which service capabilities are available on unlocked devices. 

 

Any inquires you have about your connection to the network of your current service provider would have to be address with your service provider, SpeedTalk.

 

We hope you find this information helpful!

 

Thank you for visiting the AT&T Community Forums!

 

Jonye, AT&T Community Specialist

GLIMMERMAN76

ACE - Expert

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23.4K Messages

4 m مضت

LTE is the only thing that will be left besides 5G

New Member

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3 Messages

3 m مضت

@ATTHelp : Thank you for the information.  So, if the phone disconnects from the network until I restart when I travel more than 5 miles, this is due to the carrier rather than the phone incorrectly negotiating the network?  The carrier has service in the area, and the phone connects to the network when I restart it, but it is not transitioning without that restart.

ACE - Sage

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100.1K Messages

3 m مضت

@silvrlibrarian

That phone is a budget device with limited bands, specific for AT&T.   It's not optimized for any other network.  It's not compatible with Verizon at all. 

 If you want a phone that stays connected, buy one for the network you are using, or switch to an AT&T mvno.  

AT&T 3g shut off is pretty much completed.  T-Mobile is well under way, and Verizon Cdma shuts off in December (no Cdma on that phone at all).

     So any phone must use LTE for everything.   Voice calls are required over LTE.  Switching LTE off is NOT an option

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