Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
The Samsung Galaxy Z Flip4
ctmsurf's profile

Contributor

 • 

3 Messages

Wed, Jun 22, 2022 9:27 PM

No cellular service.

When ATT updated the network (no 3g), they provided me with the Motivate smartphone to handle the new network conditions. It appears that this phone does not meet the minimum network requirements. Why would ATT provide me with this device in February 2022, knowing that it would never work on the updated system? 

Contributor

 • 

3 Messages

2分前

There was an imei number problem with this phone. The problem was resolved by having the number updated and a new sim card installed. The problem has been resolved.

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.