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AlkalineCandy's profile

Tutor

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10 Messages

Fri, Mar 27, 2015 2:49 AM

Nexus 6 OTA Updates (5.01 & 5.1)

I did my research and my homework and have it on pretty good authority (through experience) that AT&T is presently blocking updates to the Nexus 6 devices, regardless of how you purchased the device.  This is CLEAR violation of the Nexus program provided by Google where Nexus devices that are unlocked are to be able to download and apply updates when requested.  Now, we all know that Google rolls out those updates at a slower pace sometimes than we like, but to see our service provider blocking unlocked and fully personally owned devices from receiving OTA updates from Google is a travesty.  I even called your tech support department who told me point blank that you were not blocking any updates on your system.  AT&T, you need to fix this.  If you won't because you can't determine which devices are locked and unlocked on your network, then you just need to remove the block and let them update as needed.  There are plenty of developers who purchase these devices to build applications on them and you blocking a data download is like my ISP blocking me from updating Windows 8.  In fact, its a clear violation of several laws governing my unfettered access to data on the internet so long as it is lawful and does no harm to your network.  That being said, PROVE that 5.1 on the Nexus 6 is harmful to your network before you block it.  We all know it isn't so relax your controls and let it happen.  If you say it is....post the information.  We would all love to read how out of all the Nexus devices the 6 is one that could cripple AT&T's operations.  It would prove to be an interesting read right next to any lawsuits you are planning against the FCC Open Internet Rules which we all know is typical Company baloney.

 

Since I know my tirade will go completely unanswered and literally ignored by AT&T, here is how you can fix it on your own without mother hen getting in the way.

 

1)  Remove your SIM card from your phone.

2)  Perform a factory reset.

3)  During the setup process it will ask you to insert your SIM card....DON'T.  (Yep AT&T...that's how I figured out what you were doing.)

4)  Follow the rest of the steps like normal and attach on to your Wi-Fi.  You'll be immediately promopted to download the latest OTA which for me was 5.0.1.  Download and install.  After the next reboot you should see the next OTA (if you were like me).  Download and install.

5)  Re-insert AT&T's SIM card and enjoy your phone again like you should.

 

Hopefully you stop acting like each device on your system is your's when it clearly isn't.  Oh and your woefully slow update process for those who actually own AT&T branded devices (which I don't), needs to start speeding up.  You can't maintain your network security when you have insecure devices out there.  

 

Thanks and hope this helps someone.

GLIMMERMAN76

ACE - Expert

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23.4K Messages

7 y مضت

@davetyre

 

why did you factory reset just sideload the update or unlock the bootloader and flash it with ADB commands.

Voyager

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3 Messages

7 y مضت

i was having trouble lately with random reboots and i figured a reset
couldn't hurt.
i did the reset earlier today. i was hoping that the reset might fix the
reboot issue and maybe the 5.1 update might come in as well
as i was doing the restore i found out about the pulling the SIM trick so i
went ahead and did that
i have unlocked the bootloaders on other devices but i haven't done this
one yet.




GLIMMERMAN76

ACE - Expert

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23.4K Messages

7 y مضت

that makes since.

Tutor

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5 Messages

7 y مضت

I had an at&t Nexus 6 that had an unfortunate bicycling accident and the screen was trashed. Because I was so disgusted with them giving me a hard time over not paying for their *insurance which is just like a car insurance I bought a Google Play Edition Nexus 6 right from Google. When I started it up and backed up etc it only had 5.0. I saw your thread after arguing with a buddy that 5.1 wasn't out and realizing it was and I was about to tear your thread a new one because when it did the software update check at first, it didn't download the update. After it started to restore my phone it automatically downloaded and I told it to install 5.0.1. then 5.1.. I want to start [Edited to comply with Guidelines] This is complete and utter crap..

GLIMMERMAN76

ACE - Expert

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23.4K Messages

7 y مضت

while I know it stinks they way they are doing it.  You cant talk about legal stuff on the forums its against the rules.  Also you have to use arbitration since its in the TOS.

RS1

Mentor

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46 Messages

7 y مضت

Mom's Nexus 5 (Google Play) finally got 5.1 last week (we both are on AT&T network and both on Google Play purchased devices).. My Nexus 6 still never got it.  What the fck?  I really don't want to go through the trouble of factory resetting.  It's a royal pain in the ess to get everything back to how I want it.  Yea, the backup is better than it ever has been, but still far from all inclusive.  

 

Anyone else still stuck on 5.0.1?  I heard putting a verizon sim or any other carrier sim in the phone for a few minutes causes it to update.. Any truth to this?  

April 8 now and still on 5.0.1 and getting pi55ed about it.  

Tutor

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5 Messages

7 y مضت

If you're breaking Net Neutrality laws.. is that arbitration material as well? How is *talking* about it against TOS? 

Tutor

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5 Messages

7 y مضت

I've heard it works, I didn't try it.. I just got this to work tonight by doing the factory reset though. 

GLIMMERMAN76

ACE - Expert

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23.4K Messages

7 y مضت

@lanisan

 

legal discussions are not allowed on the boards....  And if att can show that cant see a att nexus 6 from a regular nexus 6 bought elsewhere then they are covered as its network managment.  

 

I have had all 3 revisions of 5.1.  I just flash all the images thru adb except the user image so my device does not get wiped.

Tutor

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5 Messages

7 y مضت

If I can tell.. At&t can tell with their billions more dollars.. Let's not
be dumb here

GLIMMERMAN76

ACE - Expert

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23.4K Messages

7 y مضت

@lanisan

 

It could be motorola just release a full list of IMEI's to ATT.  Not just the ones ATT bought and sold.  You cant tell I have a ATT n6 mine came without the tramp stamp on the back and I deleted the bootsplash.

 

I am just speculating on this tho.  There has to be a reason the system cant see the difference.  And Google has yet to comment on it either.

Contributor

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1 Message

7 y مضت

makes me not even want to get an Android device..  😞  I've heard so many things about the last update.

Contributor

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2 Messages

7 y مضت

Well, I for one thank the OP. Yeah, I coulda gone through the trouble of unlocking, flashing TRWP, then flash AT&T's bootloader, but didn't want to yet on my less than a week old factory-unlocked N6. But I had always been under the impression AT&T could tell the difference between one of its branded phones and a factory issued one. That's why I bought the one I've got. It bruns me to think thet have the right to control any update to anyone on their system, but, from a support point of view, they dont want to waste time on those having something go wrong with the update process (dont ask me what) who wont fall for their stupid "subsidized" deals.  So as always they're intent is to preserve the bottom line.

Tutor

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5 Messages

7 y مضت

I had the same problem. I removed my AT&T SIM card and inserted a Tmobile SIM. I then immediately received four updates taking me from 5.0 to 5.1.1. No question that AT&T is blocking the updates.
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