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My WiFi network is dropping. How do I disable Smart Network Switch?
My WiFi network is dropping. How do I disable Smart Network Switch?
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Accepted Solution
Official Solution
ATTMobilityCare
Community Support
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15.2K Messages
8 years ago
Smart Network Switch when enabled will automatically toggle between your WiFi connection and cellular data depending on signal strength. One reason you may wish to disable Smart Network Switch may be that your WiFi connection is being dropped in favor of a stronger cellular data signal. To do so, follow these steps:
And that’s how we can turn Smart Network Switch on or off!
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