
New Member
•
2 Messages
Moto G Power (XT2041-4) hotspot not working
I recently activated my phone (Moto G Power XT2041-4) on the AT&T network. I have the unlimited plan that includes 15G hotspot data per month. When I try to activate the wireless hotspot on my phone, I get this message: "Account not set up for mobile hotspot. An eligible data plan is required to use personal mobile hotspot." I thought that is what I had. Please help.
formerlyknownas
ACE - Sage
•
107.5K Messages
10 months ago
Contact AT&T directly, they will have to provision the line correctly.
0
0
esok127
New Member
•
2 Messages
10 months ago
I did contact AT&T and it took them two days but now my hotspot is working.
0
0