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The Samsung Galaxy S23
WallyWimple's profile

Contributor

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20 Messages

Friday, January 13th, 2023 2:54 PM

Malicious URL blocked by ActiveArmor

I have had several of these popup notices. Is something on my phone trying to access these sites? I am not on a browser when this happens. Happening randomly. PlayProtect scan shows no harmful apps.

Community Support

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225.6K Messages

11 months ago

We are here to help with your pop-up concerns on your device, WallyWimple.

 

We understand how important it is to make sure your device is protected and not trying to access any harmful sites. 

 

Malicious URL pop up is not specific to a certain site when browsing the web. Please do not click on any link provided as it can cause your device to get a virus or spyware.

 

Although we are unable to tell if your phone is trying to access those sites, ActiveArmor scans your mobile device and all apps for malware. It looks for Trojans, worms, spyware, and other suspicious software.

 

Here are some signs that malware may be installed in your device:

  • Slow performance on your computer or smartphone
  • Unwanted or unfamiliar ads
  • Changes to your Internet browser or homepage
  • Unauthorized account access

In additional here are some great tips to protect yourself again malware:

 

  • Be careful when clicking on links in emails and text messages.
  • Install, use, and regularly update anti-virus and anti-spyware software.
  • Make sure your operating system (OS) has all the latest security updates.
  • Check online accounts for unauthorized activity.
  • Review trusted online sources for information on protecting your computer.

We hope this information helps! Please let us know if there are any other questions or concerns you may have as we are always here to help.

 

Clarissa, AT&T Community Specialist 

 

 

Teacher

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9 Messages

10 months ago

Same thing happening to me.  Any idea why? 

Contributor

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20 Messages

10 months ago

Still happens once in awhile. Nothing from ATT. Phone has been scanned too. It is nothing that I am doing.

ACE - Expert

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33.5K Messages

10 months ago

Are you playing a phone game that displays ads?  Sometimes these ads do things that they shouldn't.

New Member

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1 Message

10 months ago

I have the same Issue and am still confused.

Contributor

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20 Messages

10 months ago

My original post stated that it happens randomly. That's why I posted the screen shot. This has happened while the phone is just setting there and not during a game.

ACE - Expert

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33.5K Messages

10 months ago

One of your apps is triggering it, probably one that is active while closed.  Start removing ones that you think my be suspicious.

1 Message

2 months ago

Hey AT&T, how about a way to handle these alerts. I trust the app did its job and I’m ok with quarantining or blocking this site but you only give the options to close the alert or proceed anyways. I don’t want to proceed with the site so I close the alert but it just keeps coming back. How do we make it stop? Seems this process was not thought out to completion. Thanks

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