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mce48047's profile

Contributor

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3 Messages

Wed, Sep 28, 2022 1:29 AM

International Text - Not recieving texts from US while I'm in Korea

I have the international day plan, but I'm not receiving texts from everyone that is trying to send them to me.  Do they need to add a country code to my phone number?

sandblaster

ACE - Expert

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61K Messages

2 months ago

No, they text you the same as when you are in the US. Are you getting service? Can you send texts?

Contributor

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3 Messages

2 months ago

I'm getting texts and they are receiving texts.  But I cannot receive from a few particular people.  Like my wife.  LOL

ATTHelp

Community Support

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204.1K Messages

2 months ago

We are here to help you with receiving texts while you are in Korea, @mce48047.

 

Thank you @sandblaster for the help. 

 

We understand how important it is to stay connected! If you are able to send and receive texts, this error is most likely coming from the senders end. For example, your wife's device. Since you are unable to receive texts from her, there may be an error on her end.  

 

In the meantime, you can visit our Wireless Support page for additional assistance. To get help with sending and receiving texts, scroll down to Connection > then click on Messaging > then follow the prompts. 

 

 

You may also contact our International Support team +1.314.925.6925 Available 24/7 FREE from mobile phone for further assistance.

 

Lastly, your wife may need to reach out to us, so we can take a closer look at why you are unable to receive texts from her. 

 

We hope this information helps. Thank you for contacting AT&T Community Forums. Please feel free to reach back out with any other questions. 

 

Clarissa, AT&T Community Specialist 

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