Huawei Honor 7x call issues
I recently got a Christmas gift :
Huawei Honor 7x phone; 4GB RAM and 32 GB storage.
EMUI Version: 5.1
Android Version: 7.0
GSM unlocked brand new in the box.
It's a great phone and love all the features. Every things works great - apps, messaging, camera and all EXCEPT what a phone is intended for which is making and receiving calls !! When you dial a number, it will say dialing and after a minute it comes back to the home screen with no error messages. If you try calling to the phone, it goes to the voice mail after a few rings. There is nothing to tell that there is an incoming call. The mobile data connects and I am able to connect to the internet not using the WIFI.
The only thing about this phone is that it was not bought in the U.S but got it as a gift from someone who had gone to Shanghai in China. The phone has been restarted a dozen times. It's not an issue with the SIM card since the same SIM works on a different phone. Interestingly, a different AT&T SIM which works on a separate phone still has the same problem on the Honor 7x. Does anyone know if there is any setting that needs to be changed to get this to work ?