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Getting unlock denied because att didn't sell or activate it.
Getting unlock denied because att didnt sell or activate it. Now, how to get an actual human at att to manually add the IMEI. I meet all the
requirements to have my device unlocked. Microsoft Surface DUO.
ATTHelp
Community Support
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214.9K Messages
2 months ago
We're here to help get your device unlocked @Meengene.
Since you mention you meet all the device requirements for your device to be unlocked. Please meet us in a Direct Message so that we can assist you with unlocking your device. Our message to you will be found next to the chat icon in the upper right corner of the page.
We're looking forward to assisting you.
Marilyn, AT&T Community Specialist
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