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The Samsung Galaxy S24
cbthompson's profile
Employee

Employee

 • 

7 Messages

Wednesday, April 15th, 2015 10:10 PM

Galaxy S5 Lollipop update for an unlocked device

If I brought my Samsung Galaxy S 5 over from T-Mobile to AT&T will I be able to get the Lollipop update?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Community Support

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15.2K Messages

9 years ago

Hi there! @cbthompson Thanks for posting your questions.

 

At this time the update would be available for AT&T branded phones. We would recommend reaching out to T-Mobile as they may have some options to get your phone software updated.

 

 

Thanks!

Charise

 

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