Employee
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7 Messages
Galaxy S5 Lollipop update for an unlocked device
If I brought my Samsung Galaxy S 5 over from T-Mobile to AT&T will I be able to get the Lollipop update?
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
ATTMobilityCare
Community Support
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15.2K Messages
9 years ago
Hi there! @cbthompson Thanks for posting your questions.
At this time the update would be available for AT&T branded phones. We would recommend reaching out to T-Mobile as they may have some options to get your phone software updated.
Thanks!
Charise
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