Tutor
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6 Messages
French OnePlus One not getting any network
Hello,
I am a french student currentrly in the US and I bought an AT&T sim card, but when inserted in my OnePlus One I cannot get any connection, not even 2G. It was working back in france with my provider. I already changed the APN information, and when I try to select the carrier by myself, I see AT&T available but I cannot connect to it. I'm running cyanogen 12.1.1-YOG7DAS2K1
Thanks in advance for your help.
redpoint73
Professor
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3K Messages
8 years ago
You don't even get voice service or SMS?
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antonovfr
Tutor
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6 Messages
8 years ago
No nothing, no connection at all. I can't connect to any network
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formerlyknownas
ACE - Sage
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111K Messages
8 years ago
Try power cycling the phone.
Is the SIM card already active? You need an active sim in order to get service. If you are using prepaid, the sim may not be active yet, so it isn't working.
If you go to an ATT store to get the sim activated, then install in the one plus one.
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antonovfr
Tutor
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6 Messages
8 years ago
I tried to reboot it, and the sim card is working in an AT&T phone right now. It is activated. I thought maybe I would have to flash it with the last firmware version but I don't know if it will help.
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formerlyknownas
ACE - Sage
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111K Messages
8 years ago
ATT would have no problem with current firmware.
Time to look at the APN settings.
Should be similar to this....
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antonovfr
Tutor
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6 Messages
8 years ago
Yeah I added the smartphone APN in my phone, rebooted but still nothing.
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formerlyknownas
ACE - Sage
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111K Messages
8 years ago
@GLIMMERMAN76 any ideas? He's using prepaid.
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GLIMMERMAN76
ACE - Expert
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23.8K Messages
8 years ago
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antonovfr
Tutor
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6 Messages
8 years ago
Model : ONE A0001 FCC ID : 2ABZ2 A0001
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antonovfr
Tutor
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6 Messages
8 years ago
Well I fixed it. But I had to flash the last version via fastboot again with a full wipe data. So I think the problem was coming from here. Anyway thanks for your help.
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