New Member
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1 Message
Delayed shipping for Google Pixel 6 Pro.
I went in store and decided to swap phones/upgrade to the Google pixel 6 pro. I placed a successful order on July 11th, 2022. The original shipping date was between July 20 - July 27. However my order has now been delayed to SHIP between August 5 - 12. I am very confused however because I have looked on the AT&T website and if I bought the exact same phone (Google PIxel 6 pro Stormy Black) from there It says the DELIVERY date is between August 5 - 12 as well. Does this mean I would've had my phone sooner if I had just bought through the website??? Will I then have to wait ever more for it to reach my doorstep??? Very confusing and frustrating. I understand if there are back orders or shortages but for the website to say DELIVERY and on my account to say SHIPPING, it becomes very confusing and unfair. Any Help?
ATTHelp
Community Support
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215.2K Messages
10 months ago
Hello Ryan49877, let's take a look at your order!
We understand the impact of knowing the shipping date.
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jaosnmors
New Member
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2 Messages
9 months ago
Hi, thanks for asking your question here, Now could you please let us know what is the best solution you have ever found?
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jaosnmors
New Member
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2 Messages
9 months ago
Hi, thanks for asking your question here, Now could you please let us know what is the best solution you have ever found?
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Puter1990
New Member
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1 Message
2 months ago
It's possible that if you had ordered directly from the AT&T website, you may have received your phone sooner or at the same time, but there's no way to know for sure. However, it's important to keep in mind that sometimes delays can occur due to factors beyond the control of the company or the customer, such as back orders or supply chain disruptions resi jnt .
While it's frustrating to have to wait longer than anticipated for your new device, it's important to stay patient and keep an eye on the shipping status of your order. If you have any concerns or questions, you can always reach out to the customer service team for assistance.
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