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nikkisgram's profile

New Member

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2 Messages

Sat, Sep 24, 2022 11:59 PM

Can't load certain apps

I can only load some apps while wifi is on. This is a new problem. Can anyone help

joeldf

ACE - Guru

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838 Messages

2 months ago

@nikkisgram 

It all depends.

What phone?

What OS is on it? 

Where are you getting these apps?  Google Play Store, or some other source?

Which apps are you having trouble with?

You say it's a new problem, has anything on your device changed recently?

Kind of helps to have some context. Your question is like me calling a mechanic and simply telling them "my car is broke, how to fix?".

New Member

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2 Messages

2 months ago

I have a Samsung Galaxy A10e. I can't get any internet service unless I am using Wi-Fi. All of my apps are from the Play Store or were original on the phone. I had the SIM card out to check another phone that I had purchased for my husband that wouldn’t work with his SIM card to make sure the problem was with the phone and not his SIM card. The phone I had purchased for him was supposed to be unlocked, but wasn’t. I sent that phone back. 

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