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New Member

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6 Messages

Sat, Aug 13, 2022 4:46 PM

Alcatel 5002R - turn off audio assist

I must have done something to activate "audio assist" - or whatever it's called.  The phone speaks at every link I tap.  How can I turn this off?

Accepted Solution

Official Solution

ATTHelp

Community Support

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203.8K Messages

4 months ago

Hello, @americuswheeler! We can help you turn off the audio assist feature!

 

To turn off the audio assist feature:

  • Open the Settings icon.
  • Select Accessibility and choose Talkback.
  • Turn use Talkback off.
  • Select Ok

Please let us know if you have any other questions.

 

Thank you for reaching out to the AT&T Community Forums!

 

Rachel, AT&T Community Specialist

New Member

 • 

6 Messages

4 months ago

Thanks, Rachel, for your detailed - but easy-ro-follow - directions. The problem was that the Alcatel 5002R is my friend's phone - one that I was not familiar with. I didn't know the phone's name for audio assist.

I do appreciate your quick and very helpful response!

ATTHelp

Community Support

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203.8K Messages

4 months ago

You're very welcome, @americuswheeler.

We'll be here if you need further assistance.

 

Thanks for reaching out to AT&T Community Forums!

 

Nelson, AT&T Community Specialist

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