For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
BigMikeB's profile

Tutor

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12 Messages

Tuesday, September 14th, 2021 10:37 PM

911 address change error

when trying to edit/update the address on my profile, to which emergency services will respond to, I repeatedly receive the following error:

"Edit emergency 911 address
A temporary system problem prevents us from processing your request right now, but we're working hard to fix the issue as soon as we can. (UEADD01)"

This "temporary error" has been recurring for the past 12 hours....

Accepted Solution

Official Solution

Community Support

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231.4K Messages

3 years ago

We're here to help @BigMikeB

 

What web browser are you using  and have you tried clearing cache and cookies on your device.  Also let's make sure we are using a valid address and not a P.O. Box.

 

We recommend using another web browser or device preferably a computer to update account information.  Try this and let us know if it helps.

 

Thank you for reaching out!

 

Carlton, AT&T Community Specialist

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