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BigMikeB's profile
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10 Messages

Tuesday, September 14th, 2021 10:37 PM

911 address change error

when trying to edit/update the address on my profile, to which emergency services will respond to, I repeatedly receive the following error:

"Edit emergency 911 address
A temporary system problem prevents us from processing your request right now, but we're working hard to fix the issue as soon as we can. (UEADD01)"

This "temporary error" has been recurring for the past 12 hours....

Accepted Solution

Official Solution


Community Support


215.5K Messages

2 years ago

We're here to help @BigMikeB


What web browser are you using  and have you tried clearing cache and cookies on your device.  Also let's make sure we are using a valid address and not a P.O. Box.


We recommend using another web browser or device preferably a computer to update account information.  Try this and let us know if it helps.


Thank you for reaching out!


Carlton, AT&T Community Specialist

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