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New Member

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2 Messages

Saturday, September 5th, 2020 10:29 AM

When will I lose my number?

My balance expired on August 23rd 2020 and I want to find out when I have to top up my balance before my number is lost. I'm planning on topping up in October, if possible.

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Official Solution

ACE - Sage

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116.1K Messages

3 years ago

If your prepaid balance is 0 for 60 days the account is closed in the number lost. Why is this in wearables? Wearables cannot be used on prepaid

Accepted Solution

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ACE - Expert

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64.7K Messages

3 years ago

Moved to prepaid forum. If August 23 was day one, October 21 would be day 60. You should have until October 21 to refill.

New Member

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2 Messages

3 years ago

Thank you @sandblaster and @lizdance40 for your expertise! 

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