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ericngo661's profile

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1 Message

Sat, Jul 23, 2022 7:00 AM

Two Lines - Prepaid to Postpaid

Hi there, I have two prepaid lines that aren't family lines. I plan on converting them both to postpaid but one account has around $50 balance and the other $200 balance. When I convert them to postpaid, would the prepaid balances transfer/convert to a credit on my postpaid bill?

ACE - Sage

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Typically some, not all can be credited toward postpaid service.

In order to switch to postpaid you have to do the migration and a corporate store. At that time it would be a good idea to ask how much if any of your balance will be credited to a postpaid account.

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