5GB of Hotspot Data With an Unlimited Plan
Mamaboys's profile

New Member

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1 Message

Friday, November 25th, 2022 4:49 PM

RESET PIN

I have tried to enter my pin into my prepaid login, and it keeps saying that "It is not the correct PIN," but when I try and reset my pin, I just get a notification on my email that my account has been updated and it doesn't send me a new temporary pin. It also does not send my number a new temporary pin and I am just wanting to see my GB data on my hotspot. Can anyone help me?

ATTHelp

Community Support

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207.7K Messages

2 months ago

Hi Mamaboys, we're here to help get your AT&T PREPAID PIN reset.

 

We want to get you into a Direct Message to further review. Check your Direct Message Inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums). 

 

We will get started on figuring out the root cause and work towards a solution. Keep an eye out for the DM.

 

Jeff, AT&T Community Specialist

 

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