New Member
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1 Message
RESET PIN
I have tried to enter my pin into my prepaid login, and it keeps saying that "It is not the correct PIN," but when I try and reset my pin, I just get a notification on my email that my account has been updated and it doesn't send me a new temporary pin. It also does not send my number a new temporary pin and I am just wanting to see my GB data on my hotspot. Can anyone help me?
ATTHelp
Community Support
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207.7K Messages
2 months ago
Hi Mamaboys, we're here to help get your AT&T PREPAID PIN reset.
We want to get you into a Direct Message to further review. Check your Direct Message Inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).
We will get started on figuring out the root cause and work towards a solution. Keep an eye out for the DM.
Jeff, AT&T Community Specialist
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