Cyber Monday: Get a FREE Samsung Galaxy S22 with eligible trade-in & Free Galaxy Buds2 - while supplies last!
5GB of Hotspot Data With an Unlimited Plan
K

New Member

 • 

2 Messages

Wed, Sep 9, 2020 3:47 PM

Refund on a cancelled prepaid wireless AT&T service

Hi, My prepaid number was ported to Verizon and I was expecting pro-rated refund on unused days. Do you know how can I get that?  I tried calling ATT prepaid on 800-901-9878 but it is not letting me in as my account has been cancelled for more than 6 months now.

Accepted Solution

Official Solution

sandblaster

ACE - Expert

 • 

60.8K Messages

2 years ago

Sorry, prepaid does not refund. There is no refund for unused days. You should have waited to port until your days were used up.

New Member

 • 

2 Messages

2 years ago

Ok, thanks for clarifying.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.