
New Member
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2 Messages
Port Out Of ATT - Prepaid Customer
I tried everything here: https://www.att.com/support/article/wireless/KM1447526/
Call *PORT - Called and it says I can't receive texts although ATT sends me texts on this phone. LOL
With the app and online none of the options show up, the instructions are completely invalid.
It almost seems like ATT is making this process purposely difficult. Can anyone help?
Accepted Solution
Official Solution
sandblaster
ACE - Expert
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64.6K Messages
7 months ago
That article does not apply to prepaid. Transfer pins are for postpaid service, not prepaid. Prepaid uses the account pin.
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GoldBob
New Member
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2 Messages
7 months ago
If correct, that info could and should be added to the article. I'll try it. Thanks
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