Online only offer – Get unlimited data for $25/mo. and 10GB hotspot data when you pay in advance for a year of AT&T Prepaid® Unlimited.
GoldBob's profile

New Member

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2 Messages

Wednesday, April 26th, 2023 2:23 AM

Port Out Of ATT - Prepaid Customer

I tried everything here: https://www.att.com/support/article/wireless/KM1447526/

Call *PORT - Called and it says I can't receive texts although ATT sends me texts on this phone. LOL

With the app and online none of the options show up, the instructions are completely invalid. 

It almost seems like ATT is making this process purposely difficult. Can anyone help?

Accepted Solution

Official Solution

ACE - Expert

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64.6K Messages

7 months ago

That article does not apply to prepaid. Transfer pins are for postpaid service, not prepaid. Prepaid uses the account pin.

New Member

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2 Messages

7 months ago

If correct, that info could and should be added to the article. I'll try it. Thanks 

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