Wednesday, March 16th, 2022 5:54 PM
Cancel service Acct #(Edited to remove personal information) as of 3/2022
2 years ago
you must call to cancel and they dont prorate the unused days of the month
ACE - Sage
This is a customer populated Forum. You cannot cancel service by posting here. Your activity here is not even connected to your account. If you cancel service you lose your phone number. If you wish to change your phone number to a different service provider you need to contact AT&T for the information required to do so.
ACE - Expert
Since you posted in prepaid, the way to cancel prepaid is to stop paying or port your number.
Let's help you cancel your prepaid service, Bellarose1!
In additional to our ACEs response, AT&T PREPAID service cancels 60 days after your balance expiration date as long as autopay is not setup. If autopay is setup, you must cancel autopay to cancel service.
To cancel AutoPay for your AT&T PREPAID account, perform the following:
Also, cancel any third-party service subscriptions. They won't automatically end when your service does, you have to take care of them separately. Learn how to cancel subscriptions billed through your AT&T PREPAID account.
You can find more information about the cancellation process here in the Forums.
Thank you for visiting the AT&T Community!
Jonye, AT&T Community Specialist