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J

New Member

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2 Messages

Saturday, April 11th, 2020 11:22 PM

I want my prepaid phone account number

I have called the 611 number and after 50 minutes I still do not have my account number. Is it the same as my phone number.

Accepted Solution

Official Solution

sandblaster

ACE - Expert

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62.9K Messages

3 years ago

No. Unfortunately, the only way to get your prepaid account number is to call. It is not available online.

New Member

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2 Messages

@sandblaster You answered without even reading my post. I have already called for 50 minutes and they did nothing.

ACE - Sage

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105.4K Messages

Actually you never said that you spoke to anyone at AT&T. Your comment about calling AT&T, and 50 minutes, was not informative. The only way to get your prepaid account number is to call AT&T

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2021 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
sandblaster

ACE - Expert

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62.9K Messages

I read your post. It doesn’t change the answer. Calling is still the only way to get your account number.

Award for Community Excellence 2021 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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