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larjos11's profile

1 Message

Saturday, September 2nd, 2023 10:12 PM

I can't access my ATT Prepaid Account - I need to cancel AUTOPAY

Long story short - I switched providers. I ported my old # from ATT Prepaid to the new service I was using. This completely nixed ATT Prepaid and the SIM Card is no longer activated.

However, I did this BEFORE cancelling AUTOPAY. I can't login to my PREPAID Account (VIA The Phone # and Password option) to cancel auto pay, probably due to the # no longer being active.

Am I still going to be charged VIA Autopay?

ACE - Sage


113.4K Messages

3 months ago

If you ported your phone number out you don't need to cancel AutoPay. The whole point of turning off auto pay is to cancel the account. You've already done that

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