AT&T Community Forums

Billing

I paid my phone bill and they took the money out of my account but my service is still not back on ?? Why is that? I have a screenshot of the money the took out. Basically my bill is paid but service have not been renewed. Why is ghat?

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Constructive

Former Employee

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32.9K Messages

4 years ago

did you turn the phone off and on to refresh it on the tower network? usually takes anywhere from an hour to 24 hours

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Garystewart1

New Member

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3 Messages

yes and it still aint work

(Edited as per community guidelines).. thats my number, im still on hold waiting to contact customer service.. ive been on hold since 4:15 pm and it is currently 6:06pm and still haven’t got talkin to.. i need my phone back on

(edited)

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4 years ago

0

G

Garystewart1

New Member

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3 Messages

@Constructive is the customer service center closed or something?? Because im still on holdd

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4 years ago

0

Garystewart1

Billing

Constructive

Garystewart1

Garystewart1

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