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New Member

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1 Message

Saturday, August 7th, 2021 3:22 AM

back call log

I need a call log for 8/2020 the representative says I can get one from a corporate store but the one I called says no.  I need this log for court how would I get it?

Accepted Solution

Official Solution

ACE - Sage

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104K Messages

1 year ago

You posted an AT&T prepaid. If you are Prepaid customer you have only the information in your online account which is only 6 months old. Prepaid has no older records and there is never any mail or paper documentation offered for prepaid accounts.

Constructive

Employee

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30.4K Messages

1 year ago

You call and request reprint of detailed billing. They will mail you paper copies. Be aware there will be a 5 dollar charge for each month after the first month

sandblaster

ACE - Expert

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62K Messages

1 year ago

@Constructive If the OP were postpaid, records from 8/2020 would still be online.

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