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naglek's profile

New Member


1 Message

Saturday, November 26th, 2022 10:43 PM

Account Locked - No Resolution

I've been trying to access my prepaid account for the last 2 days. The website says my account is locked and to call customer service. I called today and the rep wasn't able to help me. I asked for a supervisor and eventually hung up after waiting on hold for 20 minutes. Can someone help me access my account?

Former Employee


32.9K Messages

1 year ago

No one here can. This is a customer populated forum not AT&T support. 

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