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Dusty123's profile

New Member

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8 Messages

Sunday, January 22nd, 2023 10:24 PM

$300 plan $50 prepaid cards

I have the $300 yearly ATT prepaid plan. The prepaid account shows payment is due on June 22nd.

Today (1/22) I added six $50 prepaid cards I purchased from a retail store sale. I noticed from the forums that the $50 cards expire in 90 days. However, my prepaid account shows the account balance expires on June 28th.

Q1) Am I going to lose the $300 balance in 90 days or on June 28th?

Q2) Was my payment applied towards my plan due June 22nd?

This is very confusing for me.

New Member

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8 Messages

1 year ago

@sandblaster @formerlyknownas @kevink I think I figured out why my account shows the June 28, 2023 expiration date.

On June 28, 2022 I added a $300 prepaid card to pay for the yearly plan.

Would this impact the expiration of the $50 prepaid cards I added January 22, 2023?

(edited)

ACE - Scholar

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989 Messages

1 year ago

@Dusty123 I don't think so.  If the expiration of your existing balance was before around April 20th, then the $50 card would extend the whole balance to its expiration of April.  But the $300 card added last June shouldn't expire until around late June.

You can verify this by login to your account and looking at the expiration date.

New Member

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8 Messages

1 year ago

@kevink  thank you for the response.

I meant will the $50 prepaid card expire in 90 days if the existing balance doesn’t expire until after 90 days.

e.g. does existing balance expiration impact the new prepaid card expiration? Or is each prepaid card on an independent expiration?

For example:

You add a $50 prepaid card Jan 1 so it expires on March 31. Then you add a $10 prepaid card on Feb 1.

Would the $10 prepaid card expire March 3 or March 31?

New Member

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8 Messages

1 year ago

@ATTHelp do you know what will happen in this scenario?

Does an existing balance expiration impact the new prepaid card expiration? Or is each prepaid card have an independent expiration?

For example:

You add a $50 prepaid card Jan 1 so it expires on March 31. Then you add a $10 prepaid card on Feb 1.

Would the $10 prepaid card expire March 3 or March 31?

ACE - Expert

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64.7K Messages

1 year ago

does existing balance expiration impact the new prepaid card expiration? Or is each prepaid card on an independent expiration?

Your account has only one expiration date for the entire balance. The system does not track each refill separately. So in your example, if the account expiration date is March 31, then the expiration date for the $10 refill done on Feb 1 is also March 31. 

New Member

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8 Messages

1 year ago

Quick update for everyone.

My account balance shows $300 as of 4/24 (91 days after 1/22 when I did the $50 reloads).

I did not add to my account balance because the expiration shows 6/28 from the $300 refill card I added last year.

I believe you are safe to add refill cards of any denomination assuming the account balance expiration date (6/28) is after your plan renewal date (6/22) but your experience may vary.

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