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Rojma
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Contributor

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18 Messages

Wed, Aug 3, 2022 10:50 PM

Where is Active Armor "app support"?

The Get Help section of the Active Armor app redirects you to the following site if you are having issues:

Fix AT&T ActiveArmor mobile security app issues
https://www.att.com/support/article/wireless/KM1185527

In the FAQs at this link it says:

Where do I report problems with the AT&T ActiveArmor mobile security app?
It’s easy to report issues. Just submit a request to app support.

However, there are no further details or links on how to get to "app support". Where do we go to get to "app support" and report bugs and issues?

Accepted Solution

Rojma

Contributor

 • 

18 Messages

2 m مضت

Via another post I was informed that the link to app support is at the following location:

https://attmobilesecurity.zendesk.com/hc/en-us/requests/new?ticket_form_id=114093956613

It would be nice if the above AT&T article (KM1185527) could be updated with this link. What sense does it make to have an article telling people to report issues but not how to get report them???

Rojma

Contributor

 • 

18 Messages

2 m مضت

Bump. Any link to where "app support" is located?

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