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macmanjim's profile
macmanjim
20th Community Anniversary
#1 Star!
The 5th element!

New Member

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36 Messages

Wed, Nov 23, 2022 7:54 PM

VoLTE, Voicemail Password requirement

to at&t Employees: Feedback

Wish the engineers would fix the Voicemail system to recognize when VoLTE is calling the Network / System recognizes the phone number of the customer who is calling it.. Evidently, it doesn't currently and asks for the password.. pretty inconvenient 

ACE - Sage

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102K Messages

10 days ago

If you don't want to enter your password every time, either remove the password, which is not recommended, or use visual voicemail.

I prefer to forward mine to Google Voice, which offers transcription which is not available on Samsung phones on AT&T.

macmanjim

New Member

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36 Messages

10 days ago

are you able to submit feedback to at&t Engineers ? Point of my post, not suggestions, but thanks

(edited)

OttoPylot

ACE - Expert

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19.2K Messages

10 days ago

This is a customer populated forum only. It is not AT&T Support. All of us who answer questions or offer advice are just customers such as yourself. Occasionally ATTHelp will reply to a post but as to directing your specific question to an engineer, that is unlikely.

macmanjim

New Member

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36 Messages

9 days ago

well we can all hope and pray at&t "help" will does chime in... thanks a bunch :-)

(edited)

ATTHelp

Community Support

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203.9K Messages

9 days ago

We are here to help with your voicemail concerns, @macmanjim.

 

Thank you to the ACE's for the suggestions. 

 

We do hear your concerns about wanting your voicemail system to recognize when VoLTE is calling and recognizes the phone number. We are always looking for ways to improve and better accommodate our customers. We did submit feedback on your behalf. 

 

Thank you for bringing this to our attention. Please let us know if you have any other questions, we are here to help. 

 

Clarissa, AT&T Community Specialist 

macmanjim

New Member

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36 Messages

9 days ago

See.... "OttoPylot" Have a great Thanksgiving and a Blessed day

(edited)

macmanjim

New Member

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36 Messages

8 days ago

one option i thought of,  (to make this issue more convenient) is to find out what your voicemail pilot number is enter it as a contact input your password, then make it a "Favorite"

Example XXX-867-5309, (Pause) XXXX (Password)

Just hit the favorite, done. easy peasy LOL

(edited)

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