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Calebgot2020's profile

New Member


2 Messages

Fri, Sep 16, 2022 6:41 AM

Unlock code not showing up

So my unlock request has already been approved but when I click on the page it’s blank under where it says “here’s your unlock code and instructions on how to unlock your device.”


Community Support


203.8K Messages

3 months ago

Hello, @Calebgot2020! We want to help with your device unlock request!


Let's meet in a Direct Message to investigate your device unlock request. Please check your Direct Message Inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).


In the meantime, make sure you meet all the device unlock eligibility requirements. 


We look forward to chatting with you soon!


Rachel, AT&T Community Specialist

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