Contributor
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4 Messages
Turning off voicemail password
I recently upgraded my phone to a Samsung Galaxy Note 10 plus. Suddenly, to use voicemail I am required to use a password. I never needed a voicemail password before and I don't want a password on my voicemail. I saw instructions on how to use the phone voicemail settings to turn off the password request. I select phone voicemail setting, select administrative options, press 2 to turn on/off voicemail password. But after trying several times, I am still requested for a password each time I dial into voicemail. How can I permanently turn off voicemail password??
Accepted Solution
Official Solution
ATTHelp
Community Support
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215.6K Messages
2 years ago
Hey there @tjb22 we'd love to help find a resolution that allows you to access your voicemail without a password.
We advise that you take advantage of our Basic Voicemail User Guide that provides you personalized steps of our different voicemail options.
In order to access your Password Options you'll need to:
Also, another way to avoid voicemail passwords is to utilize our Visual Voicemail feature as long as you have a compatible device and plan.
Feel free to provide us feedback for how this worked for you!
Lyn, AT&T Community Specialist
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Nash801
Traveler
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14 Messages
1 year ago
Dumb answer. Didn't listen to customer. I have exact same issue
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balmfort
New Member
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1 Message
1 year ago
Having the same issue. I followed the instructions, still prompted for password
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tjb22
Contributor
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4 Messages
1 year ago
Never was able to turn the voicemail password off, just gave up.
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