New Member
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5 Messages
Suspending Service / Location
Hello,
If I suspend service on my teen’s phone, will I still be able to see his location using either the Apple Find My app or the Life360 app (we use both)?
New Member
•
5 Messages
Hello,
If I suspend service on my teen’s phone, will I still be able to see his location using either the Apple Find My app or the Life360 app (we use both)?
Accepted Solution
Official Solution
Gary L
ACE - Expert
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16.4K Messages
2 years ago
@Shelly064 If you turn cellular and wifi is off, their phone will not report back their location to you (as it won't have an internet connection).
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sandblaster
ACE - Expert
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64.5K Messages
2 years ago
Maybe. If service is suspended, the only way for the phone to report it’s location is if the phone is connected to WiFi.
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Shelly064
New Member
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5 Messages
2 years ago
Hmmmm, sometimes on Life360, it’ll show his location but under his name in red it says his WiFi setting on his phone is turned off and says I should “remind him” to turn it back in lol
I wonder if as long as he doesn’t turn his phone off, or let the battery die, it will work. Worth a shot I guess!
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ATTHelp
Community Support
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220.9K Messages
2 years ago
We'll be happy to clarify this for you @Shelly064.
Both Apple Find My and Life360 may work if the device is on Wi-Fi, though since GPS will be disabled on a suspended line, that may also be a factor.
Please let us know if you have any additional questions or concerns; if so, we'll be glad to assist further. Thank you for contacting our AT&T Community.
Darais, AT&T Community Specialist
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Shelly064
New Member
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5 Messages
2 years ago
Thanks everyone for your help!
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