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3 Messages
Sunday, December 11th, 2022 8:24 PM
Set up hotspot
I have a plan that shows 3GB for hotspot but my phone won’t let me set it up
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3 months ago
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Official Solution
ATTHelp
Community Support
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210.5K Messages
3 months ago
Let's help you set up your mobile hotspot 254carl!
Use a capable device to turn on your mobile hotspot:
Apple devices
Android devices
Want more help? Try our device support, pick your device make & model and navigate to Connectivity>Personal Hotspot.
We are here if you if you need additional help! Thank you for reaching out to the AT&T Community Forums!
Rhoda, AT&T Community Specialist
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254carl
New Member
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3 Messages
3 months ago
Nope. Still doesn’t work. My phone still says “hotspot not enabled on this plan” and yet when I go to my account it says it is enabled.
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ATTHelp
Community Support
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210.5K Messages
3 months ago
Thank you for providing those details, 254carl.
We want to let you know that on April 13th 2022 DataConnect Pass (Session-Based) data plans are no longer available. While not all of our plans support personal hotspot use or tethering, here are the ones that do.
Check out the details at Make sure you’re on a compatible data plan, when you visit
Set up your mobile hotspot.
It’s easy to switch to a compatible plan that does if you want to.
Here is how to change your plan:
Try this and let us know how it goes, so that we can help you start using your hotspot.
Rasheedat, AT&T Community Specialist
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254carl
New Member
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3 Messages
3 months ago
My plan clearly says it has hotspot. I have checked it. If it isn’t offered then that is false advertising because it says it is included in my plan when I log into my account and yet it won’t let me set it up.
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ATTHelp
Community Support
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210.5K Messages
3 months ago
We appreciate your reply, @254carl.
Based on the new details you've provided, we want to invite you into a Direct Message for further help. Please check the message icon in the upper portion of the page and reply.
Thanks for contacting the AT&T Community Forums, and we look forward to assisting you.
Lynn, AT&T Community Specialist
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