1 Message
Secure Family Update August 2023
Ever since the update, it does not allow me to login as admin anymore. It claims one of the other numbers is the primary account holder. Can you believe this? Just randomly I’m not the admin anymore.
What’s the remedy ?
ATTHelp
Community Support
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225.6K Messages
3 months ago
Hey there, we're happy to provide the information to help you resolve the concern.
To answer your question, Please sign in to myAT&T account to change an authorized account holder. To learn more about who can manage accounts online at myAT&T, refer to Manage AT&T account
Hope this information helps.
Thank you for contacting AT&T Community Forums!
Kelly, AT&T Community Specialist
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