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antonmo123's profile

1 Message

Tuesday, September 12th, 2023 7:27 AM

Secure Family Update August 2023

Ever since the update, it does not allow me to login as admin anymore. It claims one of the other numbers is the primary account holder. Can you believe this? Just randomly I’m not the admin anymore.


What’s the remedy ?

Community Support

 • 

232.8K Messages

9 months ago

Hey there, we're happy to provide the information to help you resolve the concern.

 

To answer your question, Please sign in to myAT&T account to change an authorized account holder. To learn more about who can manage accounts online at myAT&T, refer to Manage AT&T account

 

Hope this information helps.

 

Thank you for contacting AT&T Community Forums!

Kelly, AT&T Community Specialist

 

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