Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Get the myAT&T app
UnHappiATeeTeeCustomer's profile

New Member

 • 

1 Message

Mon, Aug 15, 2022 12:36 PM

Roadside Assistance is a SCAM

I have paid for roadside assistance for nearly two years without using it.  Tried to use it yesterday for a tow from the road to the service center which is 3.2 miles away.  After waiting an hour, was told that I would have to pay 59 out of pocket in addition to the coverage.  Was told it was due to being "after hours on a Sunday" -- thus waited and called back this morning at 7 am.  Waited 1.5 hours and was told it would be 65 out of pocket.  

IT'S A 3-mile tow in the middle of the suburbs.  It's not out in the boondocks or an unreasonable distance. 

Do NOT RECOMMEND.  I can get a tow for 30 bucks just calling around.  And DID.

No Responses!
Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.