Hurry! Find the perfect gift today! Everyone gets our best deals on any smartphone!
Get the myAT&T app
Bean413's profile

Contributor

 • 

1 Message

Monday, March 6th, 2017 8:19 PM

Prepaid showing operation failed

I bought a prepaid 2 years ago to use for a work phone due to cell reception. Have not used it in at least a year. Went to reload minutes on it. Now it won't let me load minutes.

Accepted Solution

Official Solution

ACE - Sage

 • 

113.3K Messages

7 years ago

If you don't keep the account and number active by refilling, it is canceled and number lost.

you have to get a new SIM card and new number.

 

Not finding what you're looking for?