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jhopke6's profile

New Member

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2 Messages

Tue, Sep 6, 2022 7:07 PM

Phone icons greyed out

I was in my account suspending a line and before I did that I noticed 2 out of 4 phones were greyed out and 2 were in full color. Why is that?

ACE - Sage

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101.8K Messages

3 months ago

That would indicate it's a non AT&T phone or that AT&T doesn't recognize the phone brand or model

New Member

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2 Messages

3 months ago

I bought all of my phones new from AT&T so that doesn’t make sense…. 

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