New Member
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3 Messages
OnStar and AT&T
OnStar recently contacted me and stated that I would have to begin paying OnStar or my AT&T Mobility line/hot spot will be disabled. I have been paying AT&T Mobility for this service for some time. I have NO interest in OnStar services but would like to continue to have my hot spot and AT&T service. Can I deal directly with AT&T for this service and dump OnStar?
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Official Solution
fishergeek
New Member
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3 Messages
2 years ago
Finally, after hours on the phone, staring with AT&T ( Advisor did not know and transferred me to OnStar group, still in AT&T), OnStar Group? AT&T did not know ( but his experience was that some hotspots quit working when OnStar was canceled). Finally called OnStar number to cancel service ( I can buy a mobile hot spot device and pay $20 +/- for service.). After all kinds of questions, verification, et c. , I was transferred to the "Cancellation Department". A very professional person said she had never heard of the problem and that OnStar could be canceled without effecting my AT&T Hot Spot. So, either I misunderstood the call or .....
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kdfederer
ACE - Expert
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13.1K Messages
2 years ago
It is possible that the AT&T hotspot it using th3 3g network and the 3g network is being shut down. For the hotspot to work in your car, you may have to switch to Onstar.
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fishergeek
New Member
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3 Messages
2 years ago
"The 2015 Chevrolet Colorado is an all-new midsize pickup with the style and versatility of a ... built-in available 4G LTE Wi-Fi hotspot,"
https://media.chevrolet.com/content/media/us/en/chevrolet/vehicles/colorado/2015/_jcr_content/iconrow/textfile/file.res/15-PG-Chevrolet-Colorado-082218.pdf
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GLIMMERMAN76
ACE - Expert
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23.8K Messages
2 years ago
All chevys newer cars have LTE
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