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New Member

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2 Messages

Tuesday, April 6th, 2021 2:18 PM

My phone number is being labeled as Spam Risk when calling ATT wireless customers and I would like this to end

When we dial ATT wireless customers from our office telephone number the call shows up as SPAM RISK. We are a legitimate business, how do I remove my number from that list?

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Official Solution

JefferMC

ACE - Expert

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30.8K Messages

2 years ago

From what I can tell AT&T primarily uses Hiya to determine the reputation of callers.  You might want to contact them to see what they advise; I'm sure it will include purchase of one or more of their services, but perhaps there are some free options.

Fl_retire

ACE - Professor

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2.7K Messages

2 years ago

@mjbrov Link below on how to remove your phone number from SPAM list. 

https://hiyahelp.zendesk.com/hc/en-us/requests/new?ticket_form_id=824667

New Member

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2 Messages

2 years ago

Thanks for the help. I was able to get our number removed. I really appreciate the help.

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