Our Community Forum will be shutting down on June 27, 2024. Please visit att.com/support for all your support needs.
Get the myAT&T app
Oscar1987zp's profile

Teacher

 • 

42 Messages

Monday, December 14th, 2020 4:49 PM

Mobile share plan upgrade credits eligibility?

Hi there, I have currently a grandfather plan, it is a mobile share plan, we were advised that it cannot be retrieved, and I am ok with it, my question is would I be able to get the $700 credit if I trade-in my current phone? 

Accepted Solution

Official Solution

ACE - Expert

 • 

64.7K Messages

4 years ago

Yes, if you meet all requirements of the promotion. You need to switch to an unlimited data plan to get the $700 trade in credit. You can’t get the credit if you stay on that old plan.

Former Employee

 • 

32.9K Messages

4 years ago

what kind of phone?

Teacher

 • 

42 Messages

4 years ago

It's an iphone 7 thanks, thank you for all your answers. I'll keep checking into it.

ACE - Expert

 • 

64.7K Messages

4 years ago

Read the requirements of the offer closely. I’m pretty sure an iPhone 7 does not qualify for the $700 credit. For iPhones, the trade in must be an iPhone 8 or newer. An iPhone 7 does quality for a lesser credit, I think $350 but not sure.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.