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den7705's profile

New Member

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1 Message

Thursday, January 19th, 2023 11:14 PM

I have the same unlock problem for an old iphone 12 that everyone seems to be complaining about.....

I have the same unlock problem for an old iphone 12 that everyone seems to be complaining about.....The phone has been paid off for over a year and still unable to be unlocked.  Unlock app continues to state installment plan must be paid off.!

Need a human to help me at this point. 

ATTHelp

Community Support

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214.9K Messages

4 months ago

We're here to assist you with unlocking your device, den7705.

We know the importance of being able to unlock your device, and we're here to help you with getting your device unlocked.

Let's meet in a DM. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums). 

We look forward to assisting you.

Marilyn, AT&T Community Specialist

ATTHelp

Community Support

 • 

214.9K Messages

4 months ago

Good morning den7705. ]In order for us to continue helping you with your account specific inquiry. We will need you to login with the account you are inquiring about with the link provided in the next message. Looking forward to talking with you!         
Marilyn, AT&T Community Specialist                                                             

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