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glmaftei's profile

New Member

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2 Messages

Tuesday, July 19th, 2022 6:09 PM

How to check for status on my International Day Pass order?

What is the best way to find out the status on an order I submitted?  It is for the AT&T International Day Pass service.

Accepted Solution

Official Solution

ACE - Sage

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117.2K Messages

2 years ago

Also according to AT&T once they detect your phone is roaming they would send you a text message if International day pass had not been added to any particular line. Responding yes to the text message add international day pass.

I would not wait for this to happen, I would log into my account and add it before you go.

ACE - Expert

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16.5K Messages

2 years ago

You can just log in to verify it's on your line. You can add it if it's not. 

(I'm not sure how you "ordered" it).

Last week I realized it wasn't on all my lines, so I added it on the website, and they also sent me a confirmation email.

Former Employee

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32.9K Messages

2 years ago

prepaid or postpaid and where are you traveling too?

New Member

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2 Messages

2 years ago

I did it all while logged into my online account.  I want my line along with a 2nd line to have the ability to use data while in Europe.  This is for postpaid lines.  The countries we're visiting are on the list.

ACE - Expert

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16.5K Messages

2 years ago

@glmafteiI did it all while logged into my online account.  I want my line along with a 2nd line to have the ability to use data while in Europe.  This is for postpaid lines.  The countries we're visiting are on the list.

Then to check, log back in. Go to where you'd add it and see if it's still enabled...

ACE - Expert

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64.7K Messages

2 years ago

To add day pass to the second line, you need to select that line and go to the international options section.

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