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Jmbelljr's profile

New Member

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2 Messages

Sunday, November 13th, 2022 3:43 PM

Garbled Voicemails

Frequently voicemails will be garbled or so electronically full of noise that they are not understandable.  Is this a common issue with the AT&T network? It does not seem device related. 

ATTHelp

Community Support

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207.2K Messages

3 months ago

We'll be happy to help you resolve your voicemail concern @Jmbelljr.

 

We'd advise you to try turning on and off Airplane Mode, resetting your network settings, and clearing the app data and cache for your voicemail app.

 

Additionally, if the garbled voicemails are coming primarily from a few particular callers, it may be a matter of poor reception on their end. 

 

If this doesn't work for you, we'll need a few more details, such as the exact phone you have and the ZIP code you're located in. This will enable us to provide you more personalized guidance and to check the towers in your area.

 

We look forward to hearing back from you and getting this resolved!

 

Darais, AT&T Community Specialist

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